Passion and professionalism in the world of hair clips and bijoux

1) INTRODUCTION
Welcome to the GIRARDIONLINE.COM. As you have no doubt experienced with virtually all websites, your use of this Site is subject to certain terms and conditions of use (these "Terms") set forth below. These Terms are important for both you and us as they create a legally binding agreement between us, protecting your rights as a valued customer and our rights as a business.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING AND/OR PLACING AN ORDER FROM THIS WEBSITE. THEY MAY SEEM TECHNICAL AND LEGALISTIC, BUT THEY ARE IMPORTANT. BY USING THIS SITE AND/OR PLACING AN ORDER FROM THIS SITE, YOU ACCEPT THESE TERMS AND OUR PRIVACY POLICY WITHOUT ANY RESERVATIONS OR QUALIFICATIONS AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE OR ANY OF THE SERVICES PROVIDED ON THE SITE, OR PLACE AN ORDER FROM THE SITE.
These Terms constitute an agreement between you (hereinafter, "you" or "your") and GIRARDI (hereinafter, "us," "our," "we", "GIRARDI"), an Italian company registered under number company number BO-292386 with its registered address at Via Andrea Costa 17, Bologna, Italy in relation to your use of the Website, the goods/services offered and sold through this Website, and any orders you place through the Website (collectively, the "GIRARDI Services"). Before you place an order, please carefully read these Terms and our Privacy Policy.
If you have any questions about the Terms or the Privacy Policy, you may contact us through our contact web form.

2) USE OF OUR WEBSITE
You agree that:
1. You may only use the Website to make legitimate enquiries or orders.
2. You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.
3. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary (see our Privacy Policy for more information on how we use your personal information).
4. If you do not give us all of the information that we need, we may not be able to complete your order.
5. You will not attempt to interfere or interfere in any way with the Site's or our networks or network security, or attempt to use the Site's service to gain unauthorized access to any other computer system.
6. You will not use the Site to communicate, transmit, or post material that infringes on the intellectual property, privacy or publicity right of another person or entity.
7. You will note use the Site to engage in conduct that would constitute a civil or criminal offense, or that otherwise violates any city, state, national or international law or regulation.
8. By placing an order through the Website, you represent and warrant that you are at least 18 years old and are legally capable of entering into binding contracts.

3) HOW PURCHASED CONTRACTS ARE FORMED
No contract ("Contract") in respect of the purchase of a product offered on the Site shall exist between you and us until your order has been accepted by us and we send you the Shipment Confirmation (defined below). If we do not accept your order and funds have already been deducted from your account, the funds will be fully refunded.
To place an order, you will be required to follow the shopping process online and press the "Authorize payment" button to submit the order. After this, you will receive an e-mail from us acknowledging that we have received your order (the "Order Confirmation"). Please note that this does not mean that your order has been accepted, as your order constitutes your offer to us to buy one or more products from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the "Shipment Confirmation"). We will not be bound to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate Shipment Confirmation.

The minimum purchase requested is 200,00 euro net .  All prices are excluded sales tax (if applicable as defined in clause 8 below).
The transportation fee is in your charge. According to the valium and weight of box(es), we will make few quotations and choose the best one.  If you have your trusted shipping partner, we can use yours.


4) AVAILABILITY OF PRODUCTS
All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any monies that you might have paid.

5) REFUSAL OF ORDER
We reserve the right to withdraw any product from this Website at any time and/or remove or edit any materials or content on this Website. While we will take reasonable efforts to process all orders, there may be exceptional circumstances which mean that we may need to refuse to process an order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.
We will not be liable to you or any other third party by reason of our withdrawing any product from this Website, whether it has been sold or not, removing or editing any materials or contents on this Website or for refusing to process or accept an order after we have sent you the Order Confirmation.

6) DELIVERY
Subject to the provisions of Clause 4 above, and unless there are any exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the Shipment Confirmation by the delivery date set out when our operator will call you to fix that delivery date.
If for any reason whatsoever, we cannot meet the delivery date, you will be kept informed thereof and offered a choice of either continuing with the purchase by setting an extended delivery time or cancelling the order with a full refund of the price paid. Please note however, that we do not deliver on Saturdays and Sundays.
For the purpose of these Terms, the "delivery" shall be deemed to have occurred or the goods shall be deemed to "have been delivered" upon signing for receipt of the products at the agreed delivery address.
 

XX) QUESTIONS AND FEEDBACK
We welcome your questions, comments and feedback. Please send all questions, conplaint, comments and feedback to us via mail at assistenzaclienti@girardionline.com.
From Monday to Friday you can also contact us from 8.00 am to 6.00 pm, by phone +39 051/715852 or by fax +39 051/705830.
 
7) RISK AND TITLE
The product(s) will be at your risk from the time of delivery. Ownership of the product(s) will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges, or upon delivery (as defined in Clause 6 above), should this be later.

8) PRICE AND PAYMENT
The price of of the products shall be the one quoted from time to time on our Website, except where there is an apparent error. While we take care to ensure that all prices quoted on our Website are accurate, errors may occur. If we discover an error in the price of any product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product(s) you will receive a full refund.
We are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after we have sent you a Shipment Confirmation) if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as such. All prices are exclusive of shipping charges and sales tax (if applicable). The total cost of the order is the price of the product(s) ordered plus the delivery charge and sales tax (if applicable). Prices may change at any time, but (except as provided above) any potential change will not affect any order for which a Shipment Confirmation has been sent.
We follow all applicable sales tax regulations for the jurisdictions where we do business. Sales tax is charged (if applicable) according to the shipping address of your order.
Once you have finished shopping, all the items you wish to purchase are added to your basket.
Payment can be made by bank transfey.

9) RETURNS POLICY
To return a product we must consent it. To return us a product, you must contact us by our Return Form. Products returned without any written agreement from us will be kept at your disposal and will not allow any repayment or credit.
Shipping fees to return the product and the risks of shipping are supported by you.
After our agreement and reviewing the product, we will let you know whether or not you have a right to a refund (ex VAT).
If return is linked to an error from you during your order, we will withdraw the credit that you receive (total amount of the returned goods) of 5 € (five euros) ex VAT penalty corresponding to control fees, redaction of the credit and reinstatment of the goods in our stock.

10) EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under an order you have placed that is caused by events outside our control (a "Force Majeure Event"). A Force Majeure Event shall include any act, event, non-happening, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following:
1.Strikes, lock-outs or other industrial action.
2.Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
3.Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
4.Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
5.Impossibility of the use of public or private telecommunications networks.
6.The acts, decrees, legislation, regulations or restrictions of any government.
7.Any shipping, postal or other relevant transport strike, failure or accidents.
Our performance under any order you have placed is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.

12) OUR RIGHT TO MODIFY THESE TERMS
We have the right to revise and amend these Terms at any time. You will be subject to the Terms and GIRARDI policies in force at the time that you order products from us.
 

14) QUESTIONS AND FEEDBACK
We welcome your questions, comments and feedback. Please send all questions, comments and feedback to us via our web form

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